(a) Monthly Fee. Client agrees to pay a monthly fee (“Monthly Fee”) in the amount and in accordance with the payment schedule set forth in the Statement of Work.
(b) Late Payments; Past Due Amounts for Monthly Services. In the event Client fails to pay Second Click Media all or any portion of an invoiced amount within fourteen (10) days of the invoice due date, Client will be assessed a late fee equal to 5% of the past-due amount, which will be added to the amount due on Client’s current invoice. In the event Client fails to pay Second Click Media an invoiced amount for more than thirty (30) days past the invoice due date, (i) for each thirty (30) day period that an invoiced amount is past-due, Client will be assessed a 5% monthly interest charge on the entire outstanding balance at the end of such thirty (30) day period and (ii) Second Click Media shall cease providing the Services until Client pays to Second Click Media (A) the past-due amount plus (B) all assessed late fee(s) and interest charges.
(c) Project Delays; Archive Mode; Rescheduling Fee; Client acknowledges that timely feedback and approvals are required to maintain the agreed project timeline. If Client fails to provide required feedback, materials, or approvals for a period of ten (10) business days, the project may be placed into archive mode.
If a project remains in archive mode for twenty-one (21) days, Client must schedule a new strategy or reactivation call before work can resume. A one-time rescheduling fee equal to three percent (3%) of the project’s total estimated cost will be assessed and must be paid prior to reactivation of the project and reactivation of work.
Payment of the rescheduling fee does not guarantee immediate availability or restart, and project timelines may be adjusted based on Second Click Media’s production schedule.
(d) Project Hold Fee; Extended Client Delays; If a project remains in archive mode beyond the initial delay period described in Section 2.2(c), Second Click Media will assess a monthly project holding fee in the amount of Five Hundred Dollars ($500.00) per month (“Holding Fee”) for each full calendar month the project remains inactive.
The Holding Fee compensates Second Click Media for reserved project capacity, administrative overhead, and continuity management during extended client-caused delays. The Holding Fee accrues only while the project remains inactive and does not replace or offset the rescheduling fee described in Section 2.2(c).
The Holding Fee may be assessed for a maximum of three (3) consecutive months. If the project has not resumed within that period, Second Click Media may, at its discretion, require the project to be rescoped and scheduled under a new Statement of Work, which may include revised pricing, timelines, and deliverables.
Payment of the Holding Fee does not guarantee immediate resumption of work and does not pause or extend any other payment obligations under this Agreement. The Holding Fee is non-refundable and does not apply toward completion of project deliverables.
(e). Payment Commitment and Refund Policy; The payment schedule outlined within a project proposal is structured for billing convenience and does not reflect the proportional amount of work completed at each phase. Web design and development projects require significant planning, strategy, and behind-the-scenes work that begins well before deliverables are presented to the client.
- All payments are non-refundable once processed. Payments made represent a commitment to the full project scope, not only the deliverables received to date.
- The payment schedule may not align with visible project milestones, and this does not imply that work has not been performed.
- In the event of project cancellation by the client, all payments made to date are retained by Second Click as compensation for work completed and resources allocated.